Ways of Working

Our Ways of Working

At Safehands Ltd, we are committed to providing exceptional insurance services by adhering to the highest standards of professionalism, integrity, and customer satisfaction. Here’s how we work:

Abiding by the Principles of Insurance

The 7 Principles of Insurance are the cornerstone of our operations, ensuring fairness and efficiency in every transaction:

Principle of Indemnity: We ensure that the insured is compensated for their actual loss, with neither party profiting from the insurance.
Principle of Utmost Good Faith: We require accurate disclosure of all relevant information to conduct a thorough risk assessment.
Principle of Contribution: If your asset is insured with multiple companies, we ensure proportional sharing of the claim.
Principle of Subrogation: In cases of total loss, ownership rights are transferred to the insurer.
Principle of Loss Minimization: We encourage measures to minimize the risk of loss for insured assets.
Principle of Insurable Interest: Insurance is only provided when you have a vested interest in the asset (as the owner).
Principle of Proximate Cause: We ensure claims are paid only for losses directly caused by the insured perils as outlined in the policy.

Ethical Ways of Working

We strongly adhere to ethical practices and have a robust Anti-Fraud Policy in place to prevent misuse, ensuring transparency and trust in every transaction.

Fast, Reliable, and Expert Customer Service

Our dedicated team is committed to providing you with quick and efficient service. Whether you need assistance with a policy, a claim, or expert advice, we are here to help every step of the way.

Competitive and Tailored Insurance Solutions

We continuously negotiate special packages to meet your unique insurance needs, offering competitive rates and the best value for money. We advise you on the most suitable insurance options to meet your financial position, creating tailor-made packages that align with your budget and requirements.

Personalized Claims Support

In the event of an incident, we represent you and ensure a smooth, hassle-free experience by navigating the extensive paperwork and processes involved in claims resolution. Our goal is to get your life and business back on track as quickly as possible.

At Safehands Ltd, we go beyond insurance; we offer trust, reliability, and personalized care to meet all your needs. Contact us today and experience the difference of working with a company that truly puts you first.